Quality Policy
SSSco. is committed to delivering on-time, defect-free products and services that keep semiconductor equipment running.
- We build quality in everything we do from our business processes to our individual workspaces. We measure our performance and drive continual improvement to meet customer requirements.
- We are passionate about customer experience. We strive to exceed expectations by being responsive, accountable and transparent with our internal and external customers.
SSSco. QMS objectives
- Build safety, quality and compliance throughout everything we do
- Measure quality performance and drive continual improvements
- Proactively and transparently communicate with internal and external customers
- Deliver consistent, quality customer service to exceed expectations
SSSco. Key Performance Indicators are achieved by:
- Monitoring and identifying non-conformance and opportunities for improvement
- Carefully assessing and introducing corrective actions to increase customer satisfaction and enhance the QMS
- Regular management review and feedback of employee compliance to QMS internal processes and standards